Questions, answered clearly
Before you begin.
Everything about project payment, revisions, launch, ownership and managed lead generation—in one place.
Projects & payment
How long does a website take?
Timing depends on package scope, custom functionality, feedback, and content readiness. Scheduling begins once the deposit, onboarding information, and required assets are received.
How much do I pay upfront?
A 50% deposit starts the project. The remaining 50% is due after final approval and before launch or ownership transfer.
How many revisions do I get?
Starter includes 1 revision round, Business includes 2, and Pro includes 3. Additional revision rounds can be purchased for $100 each.
What counts as a revision round?
A revision round is one consolidated list of requested changes submitted together after reviewing the current version of your website.
Do I own my domain?
Yes. We recommend registering your domain in your name. If you already have one, we’ll connect it. If you need one, we’ll help you register it in your name.
After launch
Will I own my website?
After your project is paid in full, you can choose ownership transfer or keep Jax Sites Pro managing the website through a Managed Care plan.
Is hosting included?
Hosting is managed through Jax Sites Pro while enrolled in an eligible Managed Care plan. Ownership-transfer customers assume responsibility for their own hosting after transfer.
Can I edit my website myself?
Yes, when the website is configured with client-editable content. The exact editing experience depends on the functionality and management option selected.
What if I don’t want to manage my website?
Choose Essential Care or Growth Care and Jax Sites Pro continues handling the technical side after launch.
Can Jax Sites Pro make changes after launch?
Yes. Growth Care includes up to 60 minutes of monthly content updates. Additional work can also be quoted separately.
Lead generation
Do you provide the leads?
Yes. We can build and verify targeted prospect lists based on your ideal customer, location, industry and campaign goals.
Are the calls made by real people?
Yes. Our outreach campaigns use trained human outreach specialists rather than relying solely on automated calls.
Do you guarantee appointments?
Outbound results vary by industry, offer, audience and campaign. Rather than promising arbitrary appointment numbers, we focus on consistent outreach, qualification and measurable campaign performance.
What counts as a qualified appointment?
A qualified appointment must match the targeting and qualification criteria agreed upon before the campaign launches and attend the scheduled meeting.
Can you use my existing lead list?
Yes. If you already have a prospect database, we can review it and build the outreach campaign around your existing leads.
Can I purchase lead generation without buying a website?
Yes. Managed Lead Generation is available as a standalone service starting at $999/month.
Still have a question?